Regulatory Compliance Manager - Midwest

Join a strong community where all we do is care-for the children and families we serve every day, as well as for our dedicated team members. Our people are our best asset. We listen and we know what you're looking for:

  • You want benefits. We support you with a minimum 50% childcare discount, immediate access to benefits, innovative health programs, 401(k) company match, and much more.
  • You want balance. We offer flexible schedules that work for you, no nights or weekends, the ability to bring your children to work with you, and paid time off.
  • You want opportunity. We invest in your future with ongoing training, tuition reimbursement, credential assistance, and our unique Master Teacher Program.
  • You want recognition. We provide a positive, fun workplace where employees are appreciated.

The Regulatory Compliance Manager will serve as the SME for all state agency regulations and company policies and procedures to support school regulatory compliance. The Regulatory Compliance Manager will work with internal and external partners, in addition to working cross functionally within Support Central to build a culture of compliance across designated assigned areas. You must live in one of the following states: Michigan, Ohio, Indiana, Illinois, Wisconsin, Minnesota, South Dakota, Iowa, or Missouri.


Essential Functions/Job Duties & Responsibilities:

  • Meet/exceed the customer’s (internal and external) expectations by understanding, anticipating, and meeting customer needs. Exhibit proactive communication; act and think with customers in mind.
  • Friendly, enthusiastic, and energetic with customers, co-workers, managers, and visitors. Promote and project a positive company image; treats others with courtesy and respect.
  • Conducts random and exception based regulatory compliance visits in person and virtually using established tools at schools on a regular basis to ensure compliance is maintained.
  • Maintain accurate records of compliance-related activities, including audit findings, corrective actions, and compliance reports. Provide regular reports to management on compliance status and any necessary remedial actions.
  • Provide support and guidance to School Directors, District Managers, Region Managers, and Divisional Vice Presidents regarding regulatory visits and compliance.
  • Assist school management in preparing for regulatory agency visits to maintain full compliance with all regulatory agencies.
  • Conduct training sessions for field personnel regarding compliance requirements, best practices, and potential risks. Ensure that all relevant staff members are aware of and understand the compliance protocols.
  • Act as a liaison between the company and regulatory agencies or industry bodies. Ensure effective communication and cooperation with external entities in matters related to field compliance.
  • Collaborate with District Manager on responses and corrective action plans for licensing violations.
  • Keeps field leaders and appropriate Support Central leadership updated on all licensing and health and safety issues found within schools.
  • Monitor and interpret regulatory requirements, industry standards, and guidelines that apply to the organization's field operations. Stay up to date with any changes in regulations that may impact field activities.
  • Partner with School Directors and District Managers to ensure the timely submission of all regulatory reports including but not limited to annual, interim, follow-up and complaint visits, new or renewed permits and licenses to Support Central.
  • Focuses on continuous improvement by monitoring the effectiveness of compliance programs and strategies and seeking opportunities for improvement and efficiency.



Position does not have direct reports.


Minimum Job Qualifications:

  • Minimum 5 years of experience in compliance or regulatory field, childcare and/or project management.
  • Must meet state licensing requirements for Program Director.
  • Bachelor’s Degree in related field, preferred.



Must be certified to conduct State Licensing Trainings 


Skills & Abilities (i.e. technical, organizations, knowledge, etc.):

  • Must have knowledge and understanding of all current state and local licensing regulations for assigned states. 
  • Excellent customer service skills with both internal and external customers.
  • Strong research and investigative skills.
  • Capable of working with frequent interruptions and changing priorities.
  • Effective communication skills, written, verbal and interpersonal.
  • Proficient time management, organizational skills, and ability to meet established deadlines.
  • Must be comfortable managing a large geography (i.e. over 200 schools covering multiple states), in addition to effectively managing multiple projects and/or assignments at a time.
  • Strong analytical skills, attention to detail and accuracy.
  • Proficient with computer application such as Microsoft Word, Outlook, Excel, and PowerPoint including the reviewing, formatting, and updating of spreadsheets.
  • Must have exceptional relationship building skills, must be a team player and have cross-constituency facilitation skills.


Travel Percentage:

Up to 90% 

Learning Care Group is an equal opportunity employer and will not discriminate against an employee or applicant based on race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status or any other protected status under federal, state, or local law.